F.A.Q. - Frecuently Asked Questions

Is it possible a long term relationship instead of just individual translations?

Yes, of course, mail us and we'll get in touch with you in order to find a solution that best fits your needs.

How can I send you a document bigger than 16Mb?

You can send it recorded in a CD/DVD or any other media through regular mail. You can also put it a download area in your website. In any case, mail us commenting on the solution that best fits your needs.

How can I send you a document that is not in electronic format?

You can us regular mail o scan it.Check with us, so that we can find the best solution to your problem.

How long does it take you to complete the translation?

Usual turnaround time is 2-3 days for a short to medium size document (10 pages) given a normal situation. However there are many factors that may affect. In the proposal that we will send you we will indicate the estimated delivery date for the job.

Do you translate websites?

Yes, we do have the necessary skills for that kind of task, not only in whatever respects to linguistic translation, but also to make the technical modifications in the code. For this type of service we count on IT experts with great knowledge on html, css, javascript, php, java, asp, mysql, etc. This type of job can potentially be rather complex so firstly we would carry out a small preliminary study on your needs (free) based on which would be the proposal that we will give you.

Do you also translate other kinds of software?

Yes, our services, depending on your needs, would cover translation and localization of your software, as well as the necessary technical modification to support multilanguage, and redesign that could be necessary for the user interface. Same as in website's case, we count on skilled IT consultants experienced in diverses technologies. They will assess you on the best options for your application.

Are you flexible in the flow of operations?

Yes, if the normal flow of operations is not good enough for you, we can study others that may suit better your needs.